Coach Terms of Service

1. The Service

Jimmick provides software-as-a-service: client management, intakes, AI-assisted 12-week programmes, check-ins, messaging and a certification course. Jimmick does not itself provide coaching, medical, psychological, therapeutic or financial services to any client.

2. Free trial, subscription and cancellation

New coaches receive a 14-day free trial. Thereafter your chosen plan renews automatically each month and is billed in advance through our payment processor until cancelled.

You may cancel at any time; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law. Upgrades are prorated; downgrades take effect at the next period.

3. AI-generated programmes and your professional responsibility

Programmes are generated by artificial intelligence as drafts only. You must review, edit where needed and approve every programme before it is released to a client. By approving a programme you assume full professional responsibility for its content.

You will refer any client with known or suspected medical, mental-health or sexual-health conditions to a licensed physician or qualified healthcare professional, and you will not diagnose or treat such conditions.

4. Acceptable use

You will keep your credentials confidential, use the platform only for lawful coaching purposes, and only upload personal data you are entitled to process. We may suspend accounts for misuse or non-payment.

5. Certification

The Jimmick certificate confirms completion of our course and exam. It is not a government-recognised professional qualification, licence or accreditation.

6. Disclaimer and limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, JIMMICK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

IN NO EVENT SHALL JIMMICK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA OR GOODWILL. JIMMICK'S AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES YOU PAID IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. Nothing in these Terms limits liability that cannot be limited by law.

You agree to indemnify and hold harmless Jimmick from any claims by clients or third parties arising out of the coaching services you provide.

7. Data Processing Agreement (GDPR / UK GDPR)

For client personal data you (or your organisation) act as controller and Jimmick acts as processor. We process such data only on your documented instructions to provide the Service, apply appropriate technical and organisational security measures, bind staff to confidentiality, notify you of personal data breaches without undue delay, assist with data-subject requests, and delete or return data upon termination.

We use sub-processors for hosting, email, payments and AI processing. You are responsible for having a lawful basis, including explicit client consent for health-related data.

8. Intellectual property

All rights in the software, the Jimmick method, course materials and trademarks remain with Jimmick. You may freely use programmes you approve within your own practice.

9. Changes, governing law and disputes

We may update these Terms and will give at least 30 days' notice of material changes. These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules. Disputes shall be submitted to the competent courts of the Netherlands, unless mandatory law of your country of residence provides otherwise.